privacy policy


Privacy Statement
Vextra Security appreciates your interest in its products and your visit to this website.

Vextra Security respects your Privacy
The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. Personal data collected during visits to our web sites are processed by us confidentially and in accordance with applicable law. Data protection and information security are part of our company policy. Vextra Security’s web site may include links to other web sites. If you are linked to a third-party web site, a new window will be opened. Vextra Security does not assume any liability for the performance, quality accuracy, timeliness, reliability or any other aspect of products or services on these web sites. Vextra Security is neither responsible for third party legal or privacy policies, nor for their processing of same.

Collection and Processing of Personal Data
Personal data is only stored if volunteered by you. For example, in context of a registration, survey, service request, emergency call list update.

Use and Disclosure of Personal Data and Purpose Specification
Vextra Security will use your personal data for the sole purpose of technical administration of the web site, customer administration, only to the extent necessary in each specific case. Your individual, identifiable, personal data will not be disclosed to third parties outside Vextra Security without your consent.

Security
While Vextra Security uses security measures in order to protect the data we have under our control against manipulation, loss, destruction, access by unauthorized persons or against unauthorized disclosure, and while our security procedures are continually enhanced as new technology becomes available, we cannot guarantee that personally identifiable information which you submit on the site will be secure.

Freedom of choice
We would like to use your data to inform you about our products and services and request your opinion, where applicable. Naturally, your participation in such campaigns is voluntary. Should you not consent, you can inform us at any time, so that we can prohibit the use of your data accordingly.

Contact
For information, helpful suggestions and complaints regarding processing of your personal data, you can contact us at any time. Should there be data incorrect in spite of our efforts to achieve accuracy and timeliness, we will correct that information at your request.



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How we work


1 We think proactively to serve a good cause. We engage with a customer and attentively listen to create a workable, quality security solution. All our personnel participating in installation and service activities are fully trained, accredited and licensed to operate. We take pride in our culture of perpetual learning that is one of the cornerstones of Vextra Security.
2 We professionally plan our activities and committed to the delivery time frames. The scheduling may involve the quotation, site audit, solution demo, third party security assessment, custom design, appointment, installation and user training. We'll provide an optimised and cost effective security solution, giving our clients an opportunity to prevent most, if not all, potential security threats.
3We will seamlessly deploy, configure and test the installed system. The handover to a client is not just a sign off it is a process which involves a final demonstration and user level training. We want our customers to be confident and practical in getting most out of the deployed solution.
4 We are very approachable and responsible business. That means we are here to help resolve faults, keep up with the software and firmware releases through scheduled upgrade and install additional hardware when required. We offer well priced service maintenance and extended 3 year warranty plans to provide continuous support every day of the year.

Our trusted vendors



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      Contact Us


      PO Box 1191, Stanhope Gardens, 2768


      1300 556 496