How we work
1 We think proactively to serve a good cause. We engage with a customer and attentively listen to create a workable, quality security solution. All our personnel participating in installation and service activities are fully trained, accredited and licensed to operate. We take pride in our culture of perpetual learning that is one of the cornerstones of Vextra Security.
2 We professionally plan our activities and committed to the delivery time frames. The scheduling may involve the quotation, site audit, solution demo, third party security assessment, custom design, appointment, installation and user training. We'll provide an optimised and cost effective security solution, giving our clients an opportunity to prevent most, if not all, potential security threats.
3We will seamlessly deploy, configure and test the installed system. The handover to a client is not just a sign off it is a process which involves a final demonstration and user level training. We want our customers to be confident and practical in getting most out of the deployed solution.
4 We are very approachable and responsible business. That means we are here to help resolve faults, keep up with the software and firmware releases through scheduled upgrade and install additional hardware when required. We offer well priced service maintenance and extended 3 year warranty plans to provide continuous support every day of the year.